Parts Request

To create a parts request, please contact us at support@eluvi.shop and submit all of the information you have available, as well as any photos you think would be helpful in determining exactly which part you need.

Please Include:

  • Place where you purchased the original item
  • Original order number
  • SKU or item number (if available)
  • Description of the problem
  • Part number or description of the part you need
  • Any photos or additional details that may help us process your request faster

Need Assistance?

If you need assistance with your request, please contact us at:

Email: support@eluvi.shop

Store Information

Store Name: ELUVI

Company Name: ELUVI LIMITED

Address: 28 Beverley Gardens, Wembley, England, HA9 9QZ, United Kingdom

Website: eluvi.shop

Email: support@eluvi.shop